FAQs

FAQS

Contact Us

WINE FAQ

Are your wines suitable for vegetarians and vegans? All of our wines are suitable for vegetarians.

 

Can I visit 1000 Stories? Right now we do not have a space open for the public, but be sure to sign up for our newsletter using the form in the footer to receive updates on any developments!

 

Can I purchase wine directly from the winery? Absolutely! We have an online Shop and a Wine Club so you can be sure to always have a bottle of 1000 Stories on hand.

 

Are there special instructions for shipping wine in warmer weather? Extreme weather conditions across the US can create challenges for shipping wine. When the current temperatures reach levels that could negatively affect your wine order, we suggest a few options for you to consider.

 

  1. Choose Next Day shipping during checkout
  2. Email us here and request that we hold your shipment until weather conditions improve

 

We want your wines to arrive safely, and just as delicious as when they left our winery.

WINE CLUB FAQ

How much does it cost to be a Wine Club member? The total cost for each club shipment is approximately $45 + a flat rate $10 shipping fee.

 

How are the wines selected for the Wine Club? We select the wines for each shipment based on new releases, seasonality and winemaker recommendations.

 

How do I change my Wine Club Member details? If you’re moving, send an email to us here and we will update your member details for the next shipment.

 

What happens if a bottle from the shipment arrives broken? In the unlikely event that your delivery is damaged, please notify us as soon as possible so we can resolve the issue for you quickly.

 

I want to place an online order between shipments. How do I get my discount? Simply login online with your account details and the discount will be automatically applied.

 

Is there a fee to cancel my membership? No, there is no fee to cancel your membership.

homepage link

Don't leave without your wine!

SIGN UP AND SAVE 10% ON YOUR FIRST ORDER!